Accessibility Statement

Accessibility Commitment at Gardeners Mortlake

Gardeners Mortlake is committed to making our gardening services information accessible and usable for all visitors in the Mortlake area, including people with disabilities, older people, and those using assistive technologies. We aim to provide an inclusive online experience that supports everyone in finding and using our gardening information, regardless of technology or ability.

Standards and Guidelines

Our goal is to align this website with the Web Content Accessibility Guidelines version 2.1, at the AA level. These internationally recognised guidelines explain how to make web content more accessible for people with a wide range of disabilities, including visual, auditory, physical, speech, cognitive, language, learning, and neurological disabilities.

By working towards WCAG 2.1 AA conformance, Gardeners Mortlake aims to ensure that people in Mortlake and beyond can access our content and understand the gardening services we provide with fewer barriers.

Screen-Reader Support

This website is designed to be compatible with commonly used screen readers. We aim to use clear headings, descriptive page titles, and meaningful text for buttons and controls so that visitors who rely on assistive technology can navigate the Gardeners Mortlake pages more easily.

Where images are important to understanding our gardening services or work in Mortlake gardens, we aim to provide alternative text that describes the essential information. Decorative images are used sparingly so that screen-reader users are not presented with unnecessary information.

Keyboard Navigation

The Gardeners Mortlake website is being developed to be navigable by keyboard alone, without the need for a mouse or touch device. Visitors should be able to move through menus, forms, and content sections using the Tab, Shift plus Tab, Enter, and arrow keys where appropriate.

We aim to ensure that keyboard focus is always visible, so users can clearly see where they are on the page. Controls such as buttons, form fields, and navigation items are designed to be reachable and usable with the keyboard, helping many users, including those with mobility or motor impairments.

Visual Design and Readability

We strive to use colours and contrast levels that support readability in accordance with WCAG 2.1 AA expectations. Text is presented in a simple, clear layout that is intended to work well on different screen sizes and devices, helping Mortlake residents access gardening information whether they are at home or on the move.

We avoid relying on colour alone to convey information and aim to use plain, straightforward language that is easy to understand.

Ongoing Improvements

Accessibility for Gardeners Mortlake is an ongoing process. We regularly review our content, layout, and code to identify potential barriers and opportunities for improvement. As we add new features or information about our gardening services in the Mortlake area, we consider accessibility from the earliest design stages to reduce issues before they arise.

Despite our efforts, some content or parts of the site may not yet fully meet WCAG 2.1 AA standards. We are committed to addressing these issues as they are identified and to prioritising fixes that have the greatest impact on accessibility.

Contact for Accessibility Requests

If you experience any difficulty using the Gardeners Mortlake website, or if you need information about our gardening services in a different format, you can contact us with your accessibility request. Please let us know which page or section you were trying to use, what problem you encountered, and what format or support would be most helpful for you.

We welcome feedback from all users, including people using screen readers, keyboard navigation, or other assistive technologies. Your comments help us improve the accessibility of our website and provide a better experience for everyone in the Mortlake community.

When you contact us with an accessibility concern, we will review your request and work to provide a suitable response or alternative within a reasonable timeframe, taking into account the nature of your needs and the complexity of any technical changes required.