Cookie Policy

Gardeners Mortlake Website Cookie Policy

This Cookie Policy explains how Gardeners Mortlake uses cookies and similar technologies on our website. It describes what cookies are, the types of cookies we use, why we use them, and how you can manage your preferences. By continuing to use our website after being presented with the cookie notice, you agree to the use of cookies as described in this policy.

What Are Cookies

Cookies are small text files that are stored on your device when you visit a website. They help the site recognise your device and remember certain information about your visit, such as your preferences or items you add to a quote or enquiry form. Some cookies are deleted when you close your browser session, while others remain on your device for a set period or until you delete them.

Why We Use Cookies

Gardeners Mortlake uses cookies to provide a smooth and secure browsing experience, to understand how visitors use our website, and to support our marketing activities. Cookies help us ensure the website functions correctly, measure performance, and improve the content and services we offer. They also assist us in showing relevant information about our gardening services.

Types of Cookies We Use

We use three main categories of cookies on the Gardeners Mortlake website: essential cookies, analytics cookies and marketing cookies.

Essential Cookies

Essential cookies are necessary for the website to function properly. They enable core features such as page navigation, secure form submission and access to areas that require a level of security or verification. Without these cookies, certain services you request cannot be provided. These cookies do not track your browsing activity outside our website and are usually set in response to actions you take, such as adjusting privacy settings, filling in forms or navigating between pages.

Analytics Cookies

Analytics cookies help us understand how visitors interact with the Gardeners Mortlake website. They collect information such as which pages are visited, how long visitors stay on each page, and which features are used most often. The information gathered is aggregated and does not directly identify individual users.

We use this data for performance monitoring and to improve the overall user experience. For example, analytics cookies allow us to identify slow loading pages, navigation issues or content that is not meeting user needs. By reviewing this performance data, we can refine our site structure, optimise images, and provide clearer information about our gardening and maintenance services.

Marketing Cookies

Marketing cookies are used to deliver content and advertisements that are more relevant to your interests. They may be set by Gardeners Mortlake or by third party partners who help us manage online advertising campaigns. These cookies can remember that you have visited our website and may be used to show you gardening related promotions on other websites.

Marketing cookies also help us measure the effectiveness of our advertising. They can track whether you have seen an advert, whether you interacted with it, and whether it led you to contact us or request a service. The goal is to ensure that our marketing is useful and appropriate rather than repetitive or intrusive.

Performance Monitoring and Site Improvement

Performance monitoring is a key reason we use analytics and certain functional cookies. By tracking technical metrics such as page load times, error rates and device types, we can ensure that the Gardeners Mortlake website runs efficiently for as many visitors as possible.

This performance data allows us to identify problems quickly, such as broken pages or features that do not work correctly on specific browsers or screen sizes. It also guides decisions about new features, layout changes and content updates. Our aim is to provide a reliable, user friendly website that clearly presents our gardening services and makes it simple to contact us or request information.

User Control and Managing Cookies

You have control over how cookies are used on your device. When you first visit the Gardeners Mortlake website, you may be presented with a cookie notice that allows you to accept or adjust certain cookie settings, depending on the tools available at the time.

You can also manage cookies through your web browser settings. Most browsers allow you to view, delete or block cookies, and you can usually configure them to notify you before a cookie is stored. If you choose to block or delete certain cookies, please be aware that some parts of the website may not function correctly or may become less responsive.

For more detailed guidance, consult the help or settings section of your browser to learn how to control cookies. Because browser settings differ, we cannot provide specific instructions for each one within this policy.

Changes To This Cookie Policy

We may update this Cookie Policy from time to time to reflect changes in technology, legal requirements or our website features. Any changes will be posted on this page with an updated revision date. We recommend that you review this policy periodically so you remain informed about how Gardeners Mortlake uses cookies and how you can manage your preferences.